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Related topics: Business Basics, Government
a‧gen‧cy S2 W1 plural agencies [countable]
1BB a business that provides a particular service for people or organizations dating agency, news agency
2PGBB an organization or department, especially within a government, that does a specific job:
a UN agency responsible for helping refugees
the Environmental Protection Agency

by/through the agency of somebody

formal being done as the result of someone's help

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