English version

call centre

From Longman Dictionary of Contemporary Englishcall centreˈcall ˌcentre British English, call center American English ●○○ noun [countable]  an office where people answer customersquestions, make sales etc by using the telephone rather than by meeting people
Examples from the Corpus
call centreTelephone experience, especially in the expanding call centre area, is valued.But to include call centre work in this category is absurd.Some colleges are now offering short courses on call centre techniques.The extreme example of this is the call centre, where time spent on refreshment breaks is often deducted from pay.
From Longman Business DictionaryLBED_06_acall centreˈcall ˌcentre British English, customer service center American EnglishMARKETINGCOMMERCE an office where people answer customers’ questions, make sales etc over the telephoneIBM has opened a call centre in Ireland to provide worldwide PC support. centre
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