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dis‧ap‧point‧ment

1 [uncountable] a feeling of unhappiness because something is not as good as you expected, or has not happened in the way you hoped :
He could see the disappointment in her eyes.
He could see the disappointment in her eyes.2 [countable] someone or something that is not as good as you hoped or expected :
The movie was kind of a disappointment.
The movie was kind of a disappointment.