English version

help desk

From Longman Dictionary of Contemporary English
Related topics: Computers
help deskˈhelp desk noun [countable]  a department of a company that people call for help, especially with computer problems
Examples from the Corpus
help deskA help desk provides immediate quotations and on the spot cover if required.In any organisation the most active and critical area is the computer support help desk.Upon contacting the help desk, your call will be logged and you will be asked to provide information concerning the problem.CustomerQ integrates customer support, call tracking, help desk and product defect tracking in a single module that includes Informix.By and large, Windows 95 fixes this problem, which is what your help desk is probably talking about.
From Longman Business Dictionaryhelp deskˈhelp desk noun [countable] a department of a company that people call for help, especially with computer problemsUpon contacting the help desk, your call will be logged and you will be asked to provide information concerning the problem.
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